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Article ID: 886003 - Last Review: October 27, 2006 - Revision: 1.2
The Offer Status Summarizer reports a 3812 warning when it tries to process a 10000 status message from an SMS Legacy Client in Systems Management Server 2003
The Offer Status Summarizer in Microsoft Systems Management Server (SMS)
2003 reports a 3812 warning when it tries to process a 10000 status
message from an SMS Legacy Client. When you view the Offersum.log file on the SMS
server, you see a warning that is similar to the following:
Warn>: The status message was reported by component "SMS
System Offer Data Provider (ODP)" with message ID 10000 which is not within the
valid range of message IDs for that component (10000 to 10099). The message
will be ignored.
This problem may cause the software
distribution status to be incorrectly summarized.
The 10000
status message that is reported by the SMS System Offer Data Provider (ODP) component contains the following text:
A data integrity error was detected for
advertisement "Advertisement ID" (\\SMSServer\CAP_SiteCode\OfferInf.box\AdvertisementID.ofr). The operating system reported error 13: The data is
invalid.
Possible cause: The advertisement (.ofr) file on this Client
Access Point (CAP) is missing, corrupt, or lacking data. The advertisement will
not be run or displayed to users.
Solution: Modify the specified
advertisement in the SMS Administrator console to force Offer Manager to update
(rewrite) the advertisement files. Wait for Inbox Manager to replicate the
change to the CAPs throughout the site before refreshing the list of advertised
programs on the client (press F5 in the Advertised Programs Monitor). If the
problem persists, check for disk problems on the CAP or for other external
causes of file corruption.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
APPLIES TO
- Microsoft Systems Management Server 2003
| kbtshoot kbsms2003spfix kbsms2003bug kbsmsprovider kbsmsreporting kbsmspackage kbsmsclients kbsmsdistribution KB886003 |
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