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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

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Article ID: 887216 - Last Review: March 30, 2005 - Revision: 2.4

Installation of Commerce Server 2002 onto a virtual machine

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INTRODUCTION

Microsoft Commerce Server 2002 may not perform as expected if you install Commerce Server 2002 on a supported operating system that is running on a virtual machine. Commerce Server 2002 has not been tested on operating systems that are running on virtual machines.

MORE INFORMATION

Product support for Commerce Server 2002 is provided as commercially reasonable support. This is true when Commerce Server 2002 is installed on a supported operating system that is running on a virtual machine. If you have a problem with Commerce Server 2002 when it is running on a virtual machine, and the problem cannot be resolved through the commercially reasonable support of Microsoft Product Support Services, you must do the following. You must be able to reproduce the problem on Commerce Server 2002 when it is installed on a supported operating system. The supported operating system is not running on a virtual machine. You have to do this for the problem to be escalated to the Commerce Server group as a bug.

Note Commercially reasonable support is all reasonable support efforts by Microsoft Product Support Services that do not require Commerce Server 2002 code fixes.

For more information about Commerce Server 2002, visit the following Microsoft Web site:

http://www.microsoft.com/commerceserver/ (http://www.microsoft.com/commerceserver/)

For more information about Virtual Server 2005, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx (http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx)

For more information about Virtual PC 2007, visit the following Microsoft Web site:

http://www.microsoft.com/windows/products/winfamily/virtualpc/default.mspx (http://www.microsoft.com/windows/products/winfamily/virtualpc/default.mspx)

APPLIES TO

Microsoft Commerce Server 2002 Standard Edition
Microsoft Commerce Server 2000 Standard Edition

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