Microsoft Knowledge Base Email Alertz

(888331) - Fixes an issue with Microsoft CRM 1.2 where deleting one of three fields (Assistant's Name, Spouse's Name, or Manager's Phone) on the Contact page prevents the user from adding custom fields.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 888331 - Last Review: June 2, 2006 - Revision: 3.1

Unable to add customized fields after deleting a default Name field that contains an apostrophe on the Contact page in Microsoft CRM 1.2

SYMPTOMS

On a new installation of Microsoft Business Solutions CRM 1.2, on the Contact page, the Detailstab contains three fields with an apostrophe in the name and label:Assistant's Name, Spouse's Name, and Manager's Phone. Deleting any one of these fields through the Settings page, theSystem Customization page, the Contacts page, and then theCustomize Form dialog box, prevents a Microsoft CRM administrator from adding a custom field thereafter.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435  (http://kbalertz.com/Feedback.aspx?kbNumber=904435/ ) Update Rollup 2 is available for Microsoft CRM 1.2

APPLIES TO
  • Microsoft CRM 1.2
Keywords: 
kbmbscustomization kbmbsmigrate kbprb kbqfe kbhotfixserver KB888331
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

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