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Article ID: 889579 - Last Review: November 16, 2007 - Revision: 1.5
Web log analysis shows an inaccurate number of visits in Commerce Server 2002
Web log analysis shows an inaccurate number of visits in Microsoft Commerce Server 2002. Specifically, when you view the
Visit number in the Commerce Server 2002 Web log analysis report, you determine that this
number is not accurate.
If you use other Web site analysis products, you notice that the average
number of hits per Web site visit is very different from the number that is reported in the Commerce Server 2002 Web log analysis report.
This issue occurs because Commerce Server 2002 infers the number of individual visits to a Web site by using the
referring domain that the user visits a site from and by using a time-out
value for each visit. This time-out value can be configured, but the default time-out value is 30 minutes. Other Web
site analysis products use only a 30-minute time-out to calculate Web site
visits.
To resolve this issue, set the
UseExternalReferrerForInference environment variable to False. This change configures Commerce Server 2002 to
use only a 30-minute timeout value to calculate visits to your Web site. To do this, follow these steps:
- Right-click My Computer, and then click
Properties.
- Click the Advanced tab, and then click
Environment Variables.
- Under System variables, click
New.
- In the Variable Name box, type
UseExternalReferrerForInference.
- In the Variable Value box, type
F.
- Click OK three times.
For additional support information for Commerce Server 2002,
visit the following Microsoft Web site:
For additional information about how to obtain Commerce Server
2002 Feature Pack 1, visit the following Microsoft Web site:
APPLIES TO
- Microsoft Commerce Server 2002 Standard Edition
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