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Article ID: 889584 - Last Review: March 1, 2005 - Revision: 1.2
You receive an "Object doesn't support this property or method" error message when you try to open the Analysis module in Commerce Server
In Microsoft Commerce Server, when you try to open the Analysis
module in Commerce Server Business Desk (BizDesk), you receive an error message that is similar to the following:
An
error has occurred in the script on the page.
Line: 1462
char: 3
Error: Object doesn't support this property or method.
'document.all.btnfindby'
URL: http:......analysis_reports.asp
This problem occurs when your BizDesk application is not set to use Windows Integrated Authentication and
the Widget folder is not set to use both Basic Authentication and Windows
Integrated Authentication.
To resolve this problem, you must set your BizDesk application
to use Windows Integrated Authentication and then set the Widgets folder to use both Basic Authentication and Windows Integrated
Authentication. To do this, follow these steps:
- To set your BizDesk application to use Windows Integrated
Authentication, follow these steps:
- Click Start, point to All
Programs, point to Microsoft Commerce Server, and
then click Commerce Server Manager.
- In the left pane of the Commerce Server
Manager window, expand Internet Information Service,
and then expand Default Web Site.
- Right-click your BizDesk application name, and then
click Properties. The Properties dialog box appears.
- On the
Directory Security tab, click Edit to edit
authentication methods and access control.
- In the Authentication Methods dialog
box, click to select the Integrated Windows
authentication check box.
- Click OK two times.
- To set the Widgets folder to use both Basic Authentication and Windows Integrated
Authentication, follow these steps:
- Click Start, point to All
Programs, point to Microsoft Commerce Server, and
then click Commerce Server Manager.
- In the right pane of the Commerce Server
Manager window, expand Internet Information Service,
and then expand Default Web Site.
- Right-click widgets, and then click
Properties. The widgets Properties dialog box appears.
- On
the Directory Security tab, click Authentication
Methods.
- In the Authentication Methods dialog
box, click to select the Integrated Windows authentication
and Basic authentication check boxes.
- When you click to select Basic authentication,
click Yes when you are prompted.
- Click OK two times.
APPLIES TO
- Microsoft Commerce Server 2002 Standard Edition
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