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(891824) - Describes an issue where the performance of SharePoint Portal Server 2001 is slow. It takes a longer time than expected to browse Web pages and to open documents in the dashboard site.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 891824 - Last Review: October 16, 2007 - Revision: 1.2

The performance of your dashboard site is slow in SharePoint Portal Server 2001

SYMPTOMS

The performance of your dashboard site in Microsoft SharePoint Portal Server 2001 is slow. It takes a longer time than expected to browse Web pages in the dashboard site and to open documents in the dashboard site. In certain scenarios, you may have to restart the server.

RESOLUTION

To improve the performance of the dashboard site, enable dashboard definition caching. To do this, follow these steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. At the command prompt, switch to the following folder:
    Drive:\Program Files\SharePoint Portal Server\Bin
  3. Type the following line at the command prompt, and then press ENTER:
    cscript portalperf.vbs "http://ServerName/WorkspaceName/portal" dashboarddef enable
  4. Type exit to close the Command Prompt window.

MORE INFORMATION

When you enable dashboard definition caching for a dashboard, the dashboard caches the list of Web Parts and of subdashboards for all users. The content is cached for two hours. When the cache time-out period expires, the dashboard retrieves the list of Web Parts and of subdashboards, and then the content is cached for another two hours.

For more information about dashboard definition caching, see the "Dashboard Performance Considerations" white paper (Newportalperf.doc). The Newportalperf.doc file is located in the Support\Documentation folder of the Microsoft SharePoint Portal Server Service Pack installation media.

Note To disable dashboard definition caching, if dashboard definition caching is enabled, follow these steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. At the command prompt, switch to the following folder:
    Drive:\Program Files\SharePoint Portal Server\Bin
  3. Type the following line at the command prompt, and then press ENTER:
    cscript portalperf.vbs "http://ServerName/WorkspaceName/portal" dashboarddef disable
  4. Type exit to close the Command Prompt window.
For more information about SharePoint Portal Server 2001, visit the following Microsoft Web site:
http://technet.microsoft.com/office/sharepointserver/bb267364.aspx (http://technet.microsoft.com/office/sharepointserver/bb267364.aspx)

APPLIES TO
  • Microsoft SharePoint Portal Server 2001
Keywords: 
kbconfig kbprb kbtshoot KB891824
       

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