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Article ID: 891963 - Last Review: June 2, 2006 - Revision: 2.1
When you open an opportunity that contains associated products, Microsoft CRM times out
When you open an opportunity that contains associated products, Microsoft CRM times out. You then receive the following error message:
An Error has occurred. Please contact your system Administrator.
When the Dev Errors feature is turned on, you also receive the following error message:
Error Description:
Exception from HRESULT: 0x80040E31.
Error Details:
Details on this error have not been provided by the platform.
Error Number
0x80040E31
For additional information about how to show more detailed error messages, click the following article number to view the article in the Microsoft Knowledge Base:
857192Â
(http://kbalertz.com/Feedback.aspx?kbNumber=857192/
)
How to use the Web.config file to show more detailed error messages in Microsoft Business Solutions CRM
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435Â
(http://kbalertz.com/Feedback.aspx?kbNumber=904435/
)
Update Rollup 2 is available for Microsoft CRM 1.2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| kbmbsmigrate kbqfe kbhotfixserver KB891963 |
Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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