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(892472) - Describes a problem where the resource manager does not receive a timesheet approval notification if a resource submits zero actual hours worked in Project Web Access in Project Server 2003.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 892472 - Last Review: April 7, 2006 - Revision: 2.2

The resource manager does not receive a timesheet approval notification if a resource submits zero actual hours worked in Project Web Access in Project Server 2003

On This Page

SYMPTOMS

A resource types a zero in his or her timesheet to update the actual number of hours worked. Then, the resource submits the updated timesheet. When the resource does this, the resource manager does not receive a timesheet approval notification in Microsoft Project Web Access (PWA) in Microsoft Office Project Server 2003. Additionally, the update does not appear on the Approve Timesheets page after the timesheet has been approved by the project manager.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Project Server 2003 post-Service Pack 1 Hotfix Package that is dated January 28, 2005. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
893087  (http://kbalertz.com/Feedback.aspx?kbNumber=893087/ ) Description of the Microsoft Project Server 2003 post-Service Pack 1 hotfix package: January 28, 2005

Note After you apply this hotfix, the problem that is described in the "Symptoms" section is fixed for the situation where the resource types a zero in his or her timesheet to update the actual number of hours worked, and then submits the updated timesheet. However, if a resource presses BACKSPACE or DELETE in his or her timesheet to remove the actual number of hours worked, and then submits the updated timesheet, the resource manager does not receive a timesheet approval notification in Project Web Access.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Project Server 2003
Keywords: 
kbqfe kbhotfixserver kbproject2003presp2fix kbbug kbfix KB892472
       

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