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Article ID: 894028 - Last Review: October 6, 2011 - Revision: 3.0
You receive an "upgrade verification" message when you start an Office 2004 for Mac program
After you install the Microsoft Office 2004 for Mac Standard Edition upgrade, you receive the following error message when you start an Office 2004 for Mac program:
Upgrade Verification
To continue installation, select the folder that contains the earlier version of the software (Microsoft Office X folder, for example). The folder can be located on either your computer or the CD-ROM from which you originally installed the earlier version of the software.
This problem occurs because the Office 2004 upgrade verification program cannot find a qualifying product that is installed on the computer.
For more information about how to resolve this problem, click the following article number to view the article in the Microsoft Knowledge Base:
892962Â
(http://kbalertz.com/Feedback.aspx?kbNumber=892962/
)
How to troubleshoot Office for Mac installation issues
APPLIES TO
- Microsoft Entourage 2004 for Mac
| dftsdahomeportal kbupgrade kbsetup kbtshoot kbprb KB894028 |
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