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Article ID: 894269 - Last Review: October 18, 2007 - Revision: 2.3
Your Internet Explorer home page is reset to "about:blank" and Windows Defender unexpectedly quits in Windows 2000, Windows XP, or Windows Server 2003
On a computer that is running Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003, you may experience the following symptoms:
- The home page in Internet Explorer is reset to
"about:blank."
- Microsoft Windows Defender unexpectedly quits.
This problem may occur because your computer is infected by
the TrojanSpy:Win32/Banker Trojan horse program.
Most antivirus software can detect and prevent infection by malicious software. To work around this problem, run antivirus software that is updated with the latest signature files. Then, reinstall Microsoft Windows Defender.
When this problem occurs, TrojanSpy:Win32/Banker takes the following actions:
TrojanSpy:Win32/Banker is installed in Internet Explorer as a
Browser Helper Object.
To automatically help
protect your computer from infection, always run antivirus software that uses the latest signature files. To help make
sure your computer is protected against present and future
threats, visit the following Microsoft Web site:
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional 64-Bit Edition (Itanium)
- Microsoft Windows XP Tablet PC Edition
- Microsoft Windows XP Tablet PC Edition 2005
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Advanced Server
- Windows Defender
| kbdefenderrtwyes kbdefenderrtwswept kbvirus kbtshoot kbbug kbfix KB894269 |
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