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Article ID: 894269 - Last Review: July 1, 2010 - Revision: 3.0
Your Internet Explorer home page is reset to "about:blank" and Windows Defender unexpectedly quits in Windows 2000, Windows XP, or Windows Server 2003
On a computer that is running Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003, you may experience the following symptoms:
- The home page in Internet Explorer is reset to
"about:blank."
- Microsoft Windows Defender unexpectedly quits.
This problem may occur because your computer is infected by
the TrojanSpy:Win32/Banker Trojan horse program.
Most antivirus software can detect and prevent infection by malicious software. To work around this problem, run antivirus software that is updated with the latest signature files. Then, reinstall Microsoft Windows Defender.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See
Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Tablet PC Edition
- Microsoft Windows XP Media Center Edition 2005 Update Rollup 2
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Windows Defender
- Microsoft Security Essentials
| kbdefenderrtwyes kbdefenderrtwswept kbvirus kbtshoot kbbug kbfix KB894269 |
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