In Microsoft XML 3.0, after a Microsoft Internet Explorer-based
application loads several XML files that reference XDR schema and perform other
XML-related tasks, the application stops responding.
Note This problem occurs when the Internet Explorer-based
application uses XML data islands to load an XML file that references an XDR
schema.
This problem occurs because Microsoft XML 3.0 causes an object that is still being used to be included in a list of objects that are scheduled to be freed. The state of the object is inconsistent with being in the free list. This inconsistency causes garbage collection to enter an infinite loop. This infinite loop causes the application to stop responding.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
Microsoft XML 3.0 Service Pack 5 (SP5)
Restart requirement
You do not have to restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other software
updates.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
23-Mar-2005 22:59 8.50.2165.0 1,189,888 Msxml3.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe
Microsoft software updates