Microsoft Knowledge Base Email Alertz

You may receive an Incorrect version of Microsoft SQL Server Reporting Services is installed error message when you try to install MOM 2005 Reporting

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 902804 - Last Review: October 27, 2006 - Revision: 3.1

You may receive an "Incorrect version of Microsoft SQL Server Reporting Services is installed" error message when you try to install MOM 2005 Reporting

SYMPTOMS

When you try to install Microsoft Operations Manager (MOM) 2005 Reporting on a computer where Microsoft SQL Server 2000 Reporting Services Service Pack 2 is installed, you may receive the following error message:
Incorrect version of Microsoft SQL Server Reporting Services is installed.
The MOM Prerequisite Checker generates this message.

CAUSE

This problem occurs because the MOM Prerequisite Checker is looking for the version number of SQL Services Reporting Services in a specific format.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
883326   (http://kbalertz.com/Feedback.aspx?kbNumber=883326/ ) You receive a "Microsoft SQL Server Reporting Services is not installed" error message when you try to install Microsoft Operations Manager (MOM) Reporting in MOM 2005

WORKAROUND

To work around this issue, run the MOM Prerequisite Checker to determine whether all the prerequisites, except for SQL Server Reporting Services, are installed. Then, use the msiexec command to install MOM 2005 Reporting. Use the PREREQ_COMPLETED=1 switch to skip the MOM Prerequisite Checker.

Use the following msiexec command syntax:
msiexec /i [Location of MOMReporting.msi] DB_SIZE=[sizeofMOMDB] 
SQLSVR_INSTANCE=[MACHINENAME\SQLINSTANCE] TASK_USER_ACCOUNT=[taskuseraccountname] 
TASK_USER_PASSWORD=[taskuserpassword] TASK_USER_DOMAIN=[taskuserdomainname] 
REPORTING_USER=[reportinguseraccountname] REPORTING_PASSWORD=[reportingaccountname]
REPORTING_DOMAIN=[reportingdomainname] MOM_DB_SERVER=[MOMdatabaseservername]
PREREQ_COMPLETED=1 /qn
If you have local administrator credentials, you can run this command on the computer where you want to install MOM 2005 Reporting.

Note This workaround does not apply when MOM 2005 Reporting is installed on a cluster server. The workaround does not apply because of limitations in the silent installation features of MOM 2005. When you install MOM 2005 Reporting on a cluster server where SQL Reporting Server Service Pack 2 is also installed, the installation is unsuccessful, and you receive the error message that is mentioned in the "Symptoms" section. To work around this problem, uninstall SQL Server Reporting Services, and then reinstall it with Service Pack 1 instead of Service Pack 2.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about MOM command-line options, visit the following Microsoft Web site:
https://www.microsoft.com/technet/prodtechnol/mom/mom2005/Library/58fb848a-94c8-4d17-bb2b-94bb4e7369fb.mspx?mfr=true (https://www.microsoft.com/technet/prodtechnol/mom/mom2005/Library/58fb848a-94c8-4d17-bb2b-94bb4e7369fb.mspx?mfr=true)

APPLIES TO
  • Microsoft Operations Manager (MOM) 2005
Keywords: 
kbtshoot kberrmsg kbfix kbprb KB902804
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate