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Article ID: 904741 - Last Review: January 30, 2007 - Revision: 1.3
Data is lost after you upgrade Microsoft Operations Manager 2000 to Microsoft Operations Manager 2005
If you try to upgrade Microsoft Operations Manager (MOM)
2000 to MOM 2005, you must have communication between the following items:
- The database
- The MOM Management Servers
- The MOM agents
If the MOM agents or the MOM Management Servers cannot
communicate to either the database or the MOM management server, the data that
is related to the communication loss is saved in the queue files. However,
these queue files are deleted during the upgrade. Therefore, the data can be
lost.
To work around this behavior, move all queue files to the
%SystemDrive%\Documents and Settings\All Users\Application
Data\Microsoft\Microsoft Operations Manager\
Config Group
Name folder that will be used in MOM 2005. To perform this task,
follow these steps:
- Stop the OnePoint service before the upgrade from MOM 2000
to MOM 2005.
- Move all queue files in the %SystemDrive%\Documents and
Settings\All Users\Application Data\Mission Critical
Software\OnePoint\Config Group Name folder to the
%SystemDrive%\Documents and Settings\All Users\Application
Data\Microsoft\Microsoft Operations Manager\Config Group
Name folder.
- Restart the OnePoint service, and then upgrade to MOM
2005.
This
behavior is by design.
For more information about how to upgrade to Microsoft
Operations Manager 2005, visit the following Microsoft Web site:
APPLIES TO
- Microsoft Operations Manager (MOM) 2005
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