Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 904746 - Last Review: November 27, 2007 - Revision: 2.1
The MOM 2005 service does not start on a MOM Management Server
The Microsoft Operations Manager (MOM) 2005 service does not
start on a MOM Management Server even though you have made no changes to
the Management Server. You may also receive the following error message:
Could not start the MOM service on Local Computer. Error 1053. The service did not respond to the start or control request in a timely fashion.
Additionally, an error message that is similar
to the following is logged in the MOMService.mc8 log file on the Management
Server:
Err:Failed to open queue D:\Documents and
Settings\All Users\Application Data\Microsoft\Microsoft Operations
Manager\Config Group Name\ServerQueue.pqf:
OpenFailed
The MOMService.mc8 log file is located in the %windir%\Temp\Microsoft
Operations Manager folder.
This problem occurs because the files in the
%systemdrive%\Documents and Settings\All Users\Application
Data\Microsoft\Microsoft Operations Manager\
Configuration Group
Name folder are corrupted.
To resolve this problem, clear all the files in the
%systemdrive%\Documents and Settings\All Users\Application
Data\Microsoft\Microsoft Operations Manager\
Configuration Group
Name folder by using the MOM Information Utility (MOMInfo.exe).
This utility is included in the MOM 2005 Resource Kit. For example, type
mominfo.exe /clearqueue to clear all files.
Note If the MOM service still does not start after you
use this utility, move the files in the %systemdrive%\Documents and
Settings\All Users\Application Data\Microsoft\Microsoft Operations
Manager\
Configuration Group Name folder to a
temporary folder, and then start the MOM service.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
To download the MOM 2005 Resource Kit, visit the following
Microsoft Web site:
APPLIES TO
- Microsoft Operations Manager (MOM) 2005
| kberrmsg kbtshoot kbprb KB904746 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate