Microsoft Knowledge Base Email Alertz

You receive an Incorrect function error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 905431 - Last Review: December 11, 2006 - Revision: 3.4

You receive an "Incorrect function" error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive

SYMPTOMS

When you try to save a file in that is from one of the programs that are listed in the "Applies to" section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message:
Incorrect function.
When you click OK in the error message, you receive the following error message:
You do not have access to the folder 'drive:\'. See your administrator for access to this folder.

CAUSE

This behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.

WORKAROUND

To work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.

Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.

For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.

MORE INFORMATION

For more information about the CD-ROM writing function that is available in some Microsoft Windows operating systems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
279157  (http://kbalertz.com/Feedback.aspx?kbNumber=279157/ ) Description of CD-R and CD-RW recording in Windows XP
317525  (http://kbalertz.com/Feedback.aspx?kbNumber=317525/ ) Description of the CD-ROM recording feature in Windows Server 2003

For information about how to use the Package to CD feature in Microsoft Office PowerPoint 2003, visit the Microsoft Web site:
http://office.microsoft.com/en-us/powerpoint/HP052727561033.aspx (http://office.microsoft.com/en-us/powerpoint/HP052727561033.aspx)

APPLIES TO
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Students and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office XP Professional
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Publisher 2000 Standard Edition
  • Microsoft Word 2000
Keywords: 
kbsavefile kbtshoot kbprb KB905431
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate