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In Excel, PowerPoint, and Word, a white background or white area in a graphic may appear as off-white, but the background or white area of the graphic prints as light gray

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 908021 - Last Review: July 27, 2006 - Revision: 2.3

In Excel, PowerPoint, and Word, a white background or white area in a graphic may appear as off-white, but the background or white area of the graphic prints as light gray

SYMPTOMS

You insert a graphic that contains a white background or white area into a document in one of the programs that are listed in the "Applies to" section. When you view the document, the background or white area of the graphic may appear as off-white. However, when you print the document, the background or white area of the graphic prints as light gray.

CAUSE

This issue may occur when the graphic is a .png or .bmp graphic.

WORKAROUND

To work around this issue, open the .png or .bmp graphic in a graphic editor. Then, save the graphic in any one of the following graphic formats:
  • .gif
  • .jpg or .jpeg
  • .tif or .tiff
Then, insert the new graphic into the document.

APPLIES TO
  • Microsoft Office Excel 2003
  • Microsoft Excel 2002 Standard Edition
  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Office Word 2003
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbgraphic kbprint kbtshoot kbprb KB908021
       

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Julie Report As Irrelevant  
Written: 8/10/2006 1:13 PM
I switched from a PCL 5e driver to a PCL 6. That didn't solve the problem. But then I switched again to a PS driver and that did the trick! This bug has caused severe problems for my company... MS needs to fix it.