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An SMS 2003 Inventory Tool for Microsoft Updates (ITMU) update may be unsuccessful when both Automatic Updates and ITMU are configured to update a client computer
Consider the following scenario:
- Both Automatic Updates and Microsoft System Management
Server (SMS) 2003 Inventory Tool for Microsoft Updates (ITMU) are configured to
update a client computer.
- System Management Server 2003 ITMU starts to deploy an
update to a client computer.
- Automatic Updates starts Windows Update to download an
update.
In this scenario, the SMS 2003 ITMU update may be
unsuccessful.
This problem occurs because both Automatic Updates and ITMU
use the CopyToCache function to copy an update to the internal Windows Update
download cache.
For more information about the CopyToCache function,
visit the following Microsoft Web site:
To work around this problem, set
Automatic
Updates on the client computer to
Notify but do not download
or install. The SMS ITMU tool requires Automatic Updates to run. If
you disable
Automatic Updates, you would prevent the ITMU tool
from functioning. By setting the
Automatic Updates to
Notify but do not download or install, you keep the service
running while also preventing the problem that is described in this
article.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
When this problem occurs, entries that are similar to the
following appear in the WindowsUpdate.log file:
<Date> <Time> 1260 74c DnldMgr * Update is not allowed to download due to regulation.
<Date> <Time> 1260 74c DnldMgr *********** DnldMgr: New download job [UpdateId = {19BE7AEC-E02B-4F0A-B7A7-EAB0E2351528}.100] ***********
…
<Date> <Time> 1252 6cc DnldMgr *********** DnldMgr: Copy update to cache [UpdateId = {19BE7AEC-E02B-4F0A-B7A7-EAB0E2351528}.100] ***********
<Date> <Time> 1252 6cc DnldMgr * Update currently being downloaded.
<Date> <Time> 1252 6cc DnldMgr * WARNING: Copy update to cache failed with exit code = 0x80240009
<Date> <Time> 1188 b68 COMAPI WARNING: ISusInternal::CopyUpdateToCache failed, hr=80240009Article ID: 910748 - Last Review: January 30, 2007 - Revision: 2.2
APPLIES TO
- Microsoft Systems Management Server 2003
| kbtshoot kbbug kbsmsupdates kbprb KB910748 |
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