When you use the Microsoft System Center Reporting Manager (SCRM) 2006 configuration user interface, you cannot create or delete entries in the Microsoft Operations Manager (MOM) 2005 Service Pack 1 (SP1) OnePoint database tables. These tables are responsible for warehouse connections.

Update information

Default instance of Microsoft SQL Server

The following file is available for download from the Microsoft Download Center:


Download the 912787 package now. (http://download.microsoft.com/download/b/7/9/b794fbfe-1299-4f28-aa13-3e6e69a523a6/mom2005-sp1-kb912787-x86-enu.msi)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Operations Manager 2005 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

A named instance of SQL Server

To create or to delete entries in the Microsoft Operations Manager (MOM) 2005 SP1 OnePoint database tables that are running on a named instance of SQL Server, follow these steps:

1. Start SQL Query Analyzer, and then connect to the named instance in SQL Server.
2. In SQL Query Analyzer, type the following commands.

   GRANT EXECUTE ON [dbo].[WriteReportingSetting] TO [SC DW DTS]
   GO
   GRANT EXECUTE ON [dbo].[DeleteReportingSetting] TO [SC DW DTS]
   GO
   

3. Exit SQL Query Analyzer.
4. Use the SCRM 2006 configuration user interface to create or to delete the tables.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

To apply this hotfix, follow these steps:

1. Download the MOM2005-SP1-KB912787-X86-ENU.MSI file.
2. Install the MOM2005-SP1-KB912787-X86-ENU.MSI file on each applicable computer that meets the following criteria:
   • The computer is a management group MOM database server that connects to the SCRM warehouse.
   • The computer runs a script that grants permissions to create and delete entries for members of the SC DW DTS group.
   Note This hotfix must be installed by a user who has DBO permissions for the OnePoint database.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: