The SNA Manager Microsoft Management Console (MMC) snap-in may exit unexpectedly when a Microsoft Host Integration Server administrator tries to add a new link service.
When this problem occurs, the SNA Manager MMC snap-in logs no event messages, and it displays no error messages. If Dr. Watson (Drwtsn32.exe) is configured as the default debugger, the Drwtsn32.log file may contain an entry that resembles the following:
Application exception occurred:
App: mmc.exe (pid=736)
When: 3/16/2007 @ 12:37:36.729
Exception number: c0000005 (access violation)
[…]
function: RtlInitAnsiString
77fabe64 57 push edi
77fabe65 8b7c240c mov edi,[esp+0xc] ss:00886b9b=????????
77fabe69 8b542408 mov edx,[esp+0x8] ss:00886b9b=????????
77fabe6d c70200000000 mov dword ptr [edx],0x0 ds:0006cce4=00000000
77fabe73 897a04 mov [edx+0x4],edi ds:00886bca=????????
77fabe76 0bff or edi,edi
77fabe78 741e jz RtlpNtEnumerateSubKey+0x7236 (77fb4198)
77fabe7a 83c9ff or ecx,0xff
77fabe7d 33c0 xor eax,eax
FAULT ->77fabe7f f2ae repne scasb es:006b6361=??
77fabe81 f7d1 not ecx
77fabe83 81f9ffff0000 cmp ecx,0xffff
77fabe89 7605 jbe tan+0x48 (77fb7790)
77fabe8b b9ffff0000 mov ecx,0xffff
77fabe90 66894a02 mov [edx+0x2],cx ds:00886bcb=????
77fabe94 49 dec ecx
77fabe95 66890a mov [edx],cx ds:0006cce4=0000
77fabe98 5f pop edi
77fabe99 c20800 ret 0x8
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0006CCF8 684059DB 000D7BC1 006B6361 00000000 00000000 ntdll!RtlInitAnsiString
00000B29 00000000 00000000 00000000 00000000 00000000 remcfg!fAddRegistryEntry
- The Drwtsn32.log file entry that is included here occurred when a user tried to install a new distributed link service on a Host Integration Server 2000 server. If a user installs a new DLC 802.2 link service, the Drwtsn32.log file entry contains 802cfg!fAddRegistryEntry instead of remcfg!fAddRegistryEntry.
- The SNA Manager MMC snap-in is included with Host Integration Server.
This problem occurs when the total length is more than 2040 bytes for all the specified subkey names that are located under the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System
The Host Integration Server link service configuration modules read the subkeys under this registry key.
Microsoft Host Integration Server 2000
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Collapse this tableExpand this table
| File name | File version | File size | Date | Time | Platform | SP requirement |
|---|
| 802cfg.dll | 5.0.0.2086 | 94,480 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Andrwcfg.dll | 5.0.0.2086 | 258,320 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Dcadfcfg.dll | 5.0.0.2086 | 250,128 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Dcasdcfg.dll | 5.0.0.2086 | 254,224 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Dcaxcfg.dll | 5.0.0.2086 | 286,992 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Demo2cfg.dll | 5.0.0.2086 | 98,576 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Democfg.dll | 5.0.0.2086 | 102,672 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Ibmdfcfg.dll | 5.0.0.2086 | 250,128 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Ibmdtsd.dll | 5.0.0.2086 | 20,752 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Ibmsdcfg.dll | 5.0.0.2086 | 139,536 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Ibmtwcfg.dll | 5.0.0.2086 | 258,320 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Ibmxcfg.dll | 5.0.0.2086 | 168,208 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Linkcfg.exe | 5.0.0.2086 | 45,328 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Linkutil.exe | 5.0.0.2086 | 28,944 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Mgdtsd.dll | 5.0.0.2086 | 20,752 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Mgsdcfg.dll | 5.0.0.2086 | 147,728 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Mgt1cfg.dll | 5.0.0.2086 | 192,784 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Mgt1xcfg.dll | 5.0.0.2086 | 221,456 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Mgxcfg.dll | 5.0.0.2086 | 184,592 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Perfutl.exe | 5.0.0.2086 | 49,424 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Polecfg.dll | 1.1.2.1 | 278,800 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Polpcfg.dll | 1.1.2.1 | 278,800 | 03-Feb-2006 | 22:38 | x86 | SP3 |
| Remcfg.dll | 5.0.0.2086 | 160,016 | 03-Feb-2006 | 22:38 | x86 | SP3 |
Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
Microsoft Host Integration Server 2004
A hotfix is currently not available for Host Integration Server 2004.
Microsoft Host Integration Server 2006
To resolve this problem, obtain the latest service pack for Host Integration Server 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979497
(http://kbalertz.com/Feedback.aspx?kbNumber=979497/
)
How to obtain the latest Host Integration Server 2006 service pack
A hotfix is currently not available for Host Integration Server 2006.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 913993 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
- Microsoft Host Integration Server 2006
- Microsoft Host Integration Server 2004 Enterprise Edition
- Microsoft Host Integration Server 2004 Standard Edition
- Microsoft Host Integration Server 2000 Standard Edition
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