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Report data does not appear in the SMS database when you use the management point API to submit data to a Systems Management Server 2003 management point

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 917873 - Last Review: June 27, 2007 - Revision: 1.3

Report data does not appear in the SMS database when you use the management point API to submit data to a Systems Management Server 2003 management point

Hotfix download is availableHotfix Download Available
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On This Page

SYMPTOMS

When you use the management point API to submit data to a Microsoft Systems Management Server (SMS) 2003 management point, you experience the following symptoms:
  • The report data does not appear in the SMS database.
  • The following error information appears in the hardware inventory management point handler log file:
    Inv: Client Id does not match with body GUID
    Note This log file is named MP_HINV.log. It is located in one of the following folders:
    • %WINDIR%\system32\ccm\logs
    • SMS_CCM\Logs
You experience this problem if you try to submit data to a management point that is running in SMS 2003 with Service Pack 1 (SP1) or a later service pack installed.

RESOLUTION

When you use the management point API to submit data to a management point that has SMS 2003 SP1 or a later service pack installed, you must use the SetClientID method before you call the Post method. To call the SetClientID method, you must include the current Smsmsgapi_h file and the current Smsmsgapi_i_c file in the project.

To update these files, apply this hotfix to the computer that SMS 2003 SDK 3.1 is installed on. After these files are updated, make sure that you include them in the project. After you include these files, you must query the ISmsMessage2 interface to access SetClientID. The parameter that is passed to SetClientID should be the SMS GUID of the client. This GUID must match the GUID that is listed in the contents of the inventory report.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smsmsgapi_hNot Applicable37,46002-May-200600:20Not Applicable
Smsmsgapi_i_cNot Applicable4,68402-May-200600:20Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
kbautohotfix kbfix kbqfe kbhotfixserver kbexpertiseinter KB917873
       

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