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Article ID: 918002 - Last Review: December 17, 2010 - Revision: 4.0
Error message when you try to validate Microsoft Office by using Office Genuine Advantage: "Trial version detected"
Notice
The Office Genuine Advantage (“OGAâ€) program has been retired. For more information about the benefits of genuine Office, please visit the following website:
When you try to use Office Genuine Advantage to validate a Microsoft Office product that is listed in the "Applies to" section, validation fails. Additionally, you receive one or both of the following error messages:
Error message 1
Error message 2
This issue occurs when the product that you are trying to validate is not a full version. The following trial versions are licensed temporarily for evaluation.
Microsoft Office 2003 trial products
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft FrontPage 2003
- Microsoft InfoPath 2003
- Microsoft OneNote 2003
- Microsoft Project Standard 2003
- Microsoft Publisher 2003
- Microsoft Visio 2003
Microsoft Office XP trial products
- Microsoft Office XP Professional
- Microsoft Office XP Standard
- Microsoft FrontPage 2002
- Microsoft Project 2002
- Microsoft Visio Standard 2002
- Microsoft Visio Professional 2002
To resolve this issue, upgrade the trial version of Office to a full version.
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Small Business Management Edition 2006
- Microsoft Office Access 2003
- Microsoft Office OneNote 2003
- Microsoft Office Outlook 2003
- Microsoft Office Outlook 2003 with Business Contact Manager
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Project Standard 2003
- Microsoft Office Project Professional 2003
- Microsoft Office Visio Professional 2003
- Microsoft Office XP Standard Edition
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Project 2002 Professional Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Visio 2002 Professional Edition
- Microsoft Visio 2002 Standard Edition
- Microsoft Word 2002
- Microsoft Office Genuine Advantage
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Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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