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FIX: Authors may receive authoring error messages when they perform any authoring action after an author deletes a page that stored on a large Content Management Server 2001 database

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 919099 - Last Review: October 9, 2011 - Revision: 3.0

Description of Content Management Server 2002 post-Service Pack 1 hotfix package: May 19, 2006

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

SUMMARY

This article describes the Microsoft Content Management Server 2002 issue that is fixed in the Content Management Server 2002 post-Service Pack 2 hotfix package that is dated May 19, 2006.

This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • The files that the hotfix package contains.

INTRODUCTION

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article. After an author deletes a page that is stored on a large Microsoft Content Management Server (MCMS) 2001 database, other authors may receive authoring error messages when they perform any authoring action. The error messages may resemble the following:
Error: Error in Page Creation using ROM
Description: Failures occurred during the multi-object commit…
Details: Extended error: [What='Transaction (Process ID XXX) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.']

MORE INFORMATION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Cmsupdate.exe 4.0.1381.4 65,600 19-Jun-2002 20:29
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Kb919491.sqlNot applicable17,42018-May-200621:17

STATUS

Microsoft has confirmed that this is a problem in Content Management Server 2001.

MORE INFORMATION

For more information about this hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:
919491  (http://kbalertz.com/Feedback.aspx?kbNumber=919491/ ) FIX: Authors may receive authoring error messages when they perform any authoring action after an author deletes a page that stored on a large Content Management Server 2001 database

APPLIES TO
  • Microsoft Content Management Server 2001 Enterprise Edition
Keywords: 
kbautohotfix kbcontentmgtserv2001presp2fix kbHotfixServer kbqfe kbbug kbfix KB919099
       

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