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FIX: You may receive a Scriptor component error message when you add the /3GB switch to the Boot.ini file on a Windows Server 2003 SP1-based computer that is running Commerce Server 2002 or Commerce Server 2007

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Article ID: 920352 - Last Review: April 2, 2008 - Revision: 2.1

FIX: You may receive a Scriptor component error message when you add the /3GB switch to the Boot.ini file on a Windows Server 2003 SP1-based computer that is running Commerce Server 2002 or Commerce Server 2007

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center

SYMPTOMS

Consider the following scenario. Microsoft Commerce Server 2002 or Microsoft Commerce Server 2007 is running on a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer. You add the /3GB command-line switch to the Boot.ini file. In this scenario, you may receive a Scriptor component error message in the event log that resembles the following:
Event Type: Error
Event Source: Commerce Server 2002
Event Category: None
Event ID: 4104
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description: Pipeline Error: Component Execution failed for component [0xE] hr: 0x80020003 ProgID: Commerce.Scriptor.1 MscsExecute() failed. Script invocation failed. Member not found.

RESOLUTION

To resolve this problem, install Microsoft Windows Script 5.7 for Windows Server 2003. For more information, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=f00cb8c0-32e9-411d-a896-f2cd5ef21eb4&DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=f00cb8c0-32e9-411d-a896-f2cd5ef21eb4&DisplayLang=en)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Commerce Server 2002 Standard Edition
  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Commerce Server 2007 Standard Edition
  • Microsoft Commerce Server 2007 Developer Edition
  • Microsoft Commerce Server 2007 Enterprise Edition
Keywords: 
kbinfo kbtshoot kbprb KB920352
       

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