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Article ID: 922333 - Last Review: February 27, 2007 - Revision: 2.1
Error message when you open the Operator Console in Microsoft Operations Manager 2005: "Error connecting to server: localhost"
You experience the following symptoms on a computer that is running Microsoft Operations Manager (MOM) 2005:
- When you start the Operator Console, you receive the following error message:
Error connecting to server: localhost
Error connecting to server: MOM_Server_Name
- When you try to connect to the MOM server by using the MOM Administrator console, you are prompted to type the name of the MOM Management Server. After you type the name and then click OK, you receive the following error message:
The server you have entered could not be contacted or does not host MOM data access services (DAS). Please enter a different server name.
- The following events may be logged in the Application log:
Event ID 10004Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10004
Date: date
Time: time
U
User: N/A
Computer: Server_Name
Description:
DCOM got error "The operation completed successfully. " and was unable to logon
domain\user in order to run the server:
{A3124213-BAC0-48A2-9082-732BB4123C4D}
Event ID 25100Event Type: Error
Event Source: Microsoft Operations Manager
Event Category: MOM Server
Event ID: 25100
Date: date
Time: time
U
User: NT AUTHORITY\NETWORK SERVICE
Computer: Server_Name
Description:
Failed to create a COM object for inserting events into the database. Will retry
every 15 seconds.
Details: The server process could not be started because the configured identity is
incorrect. Check the username and password.
Table: TableData
Event ID 20607Event Type: Warning
Event Source: Microsoft Operations Manager
Event Category: None
Event ID: 20607
Date: date
Time: time
U
User: NT AUTHORITY\NETWORK SERVICE
Computer: Server_Name
Description:
The Data Access Server (DAS) on computer Server_Name returned an error.
System error code: -2147467238
System error text: The server process could not be started because the configured
identity is incorrect. Check the username and password.
DAS method called: ConfigurationGetOnePointFreeSpace
Called from file:
d:\bt\42\private\product\core\engine\managers\perfcountermanager\src\momperfcounterm
anager.cpp
Called from line: 984
You may experience this problem if the password has changed for the Data Access Server (DAS) account, but DCOM has not recorded the new password.
To resolve this problem, follow these steps:
- Start Component Services. To do this, click Start, click Run, type dcomcnfg in the Open box, and then click OK.
- In Component Services, double-click Component Services, double-click Computers, double-click My Computer, and then double-click COM+ Applications.
- Right-click Microsoft Operations Manager Data Access Server, and then click Properties.
- Click the Identity tab.
- Type the correct password for the DAS account in the Password box and in the Confirm password box, and then click OK.
- Exit Component Services.
- Stop the MOM Data Access Server COM+ application, and then restart it.
Note If you are changing the Management Server Action account and the DAS account at the same time, you must first change the Action Account, and then change the DAS account. Then, stop the MOM service before you stop the COM+ application. Starting the MOM service will also start the COM+ application. If the MOM service will not start, the DAS account may not have been changed correctly, or the password may have expired.
For more information about how to change the passwords for MOM accounts, see the "Changing Passwords and Accounts in MOM" article in the "Security Best Practices" section of the
Microsoft Operations Manager 2005 Security Guide. To view this guide, visit the following Microsoft Web site:
APPLIES TO
- Microsoft Operations Manager (MOM) 2005
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