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The IIS Admin service stops responding when you try to start the IIS Admin service in IIS 6.0

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 922424 - Last Review: August 7, 2006 - Revision: 1.0

The IIS Admin service stops responding when you try to start the IIS Admin service in IIS 6.0

SYMPTOMS

Consider the following scenario. Microsoft Internet Information Services (IIS) 6.0 is running on a domain controller. You do not use the default IUSER_ComputerName account as the anonymous user account for IIS 6.0. Instead, you create a new user account. Then, you configure the new user account as the anonymous user account for all Web sites on the server. In this scenario, the IIS Admin service stops responding when you try to start the IIS Admin service. Additionally, you receive an error message that states that the IUSER_ComputerName account does not exist.

CAUSE

This issue may occur if the Metabase.xml file contains entries that reference the IUSER_ComputerName account.

RESOLUTION

To resolve this issue, replace the entries that reference the IUSER_ComputerName account in the Metabase.xml file. Replace these entries by using the new user account that you configure as the anonymous user account. To do this, follow these steps:
  1. Start Notepad, and then open the Metabase.xml file.

    Note The Metabase.xml file is located in the Systemroot\System32\Inetsrv folder.
  2. Replace each IUSER_ComputerName account by using the new user account that you configure as the anonymous user account.
  3. Save the Metabase.xml file, and then close the Metabase.xml file.

MORE INFORMATION

For more information about the metabase in IIS 6.0, click the following article number to view the article in the Microsoft Knowledge Base:
814871  (http://kbalertz.com/Feedback.aspx?kbNumber=814871/ ) IIS 6.0 metabase documentation

APPLIES TO
  • Microsoft Internet Information Services 6.0
Keywords: 
kbexpertiseinter kbtshoot kbprb KB922424
       

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