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An Office program may appear to stop responding when you insert a hyperlink

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 922974 - Last Review: July 24, 2006 - Revision: 1.2

An Office program may appear to stop responding when you insert a hyperlink

SYMPTOMS

When you insert a hyperlink in one of the Microsoft Office programs that are listed in the "Applies to" section, the program may appear to stop responding (hang).

CAUSE

This issue may occur when the Office program populates the list of browsed pages in the Insert Hyperlink dialog box.

RESOLUTION

To resolve this issue, clear the contents of the History folder.

To do this, follow these steps:
  1. Start Microsoft Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the General tab, click Clear History.
  4. Click Yes when you receive the following message:
    Are you sure you want Windows to delete your history of visited Web sites?
  5. Click OK to close the Internet Options dialog box.

APPLIES TO
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Student and Teacher Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Word 2003
  • Microsoft Office XP Professional
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition for Students and Teachers
  • Microsoft Office XP Developer Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbstoprespond kbtshoot kbexpertisebeginner kbprb KB922974
       

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