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Article ID: 924040 - Last Review: August 25, 2006 - Revision: 1.1
Error message when you try to compile audiences in SharePoint Portal Server 2003 on a computer that is running Windows Server 2003 x64 Edition: "The audience cannot be compiled"
You try to compile audiences in Microsoft Office
SharePoint Portal Server 2003 on a computer that is running Microsoft Windows Server 2003
x64 Edition. When you do this, you receive the following error message on the
Manage Audiences
page:
The audience cannot be compiled, because the
account used to compile audiences does not have the proper rights. Change the
rights for this account on the Specify Compilation Schedule page so that it has
read and write access to the user profile database.
If you open
Scheduled Tasks, you may see that the audience job scheduled task did not run. Additionally, you receive the following error message:
This issue occurs because the WScript on a computer that is
running Windows Server 2003 x64 Edition maps to the 64-bit version of
Windows Script Host. The SharePoint VBScript files call the
SPSSearch.Admin COM object that is registered only in the 32-bit registry hive
of Windows Server 2003 x64 Edition.
To work around this issue, update the audience job scheduled
task by using the Microsoft Windows on Windows 64 (WOW64) version of WScript. To do this,
follow these steps:
- Open Scheduled Tasks, right-click the audience job
scheduled task, and then click Properties.
- In the Run box, change the start of the text
("wscript") to
%systemroot%\syswow64\wscript.exe, leave the remaining
text unchanged, and then click OK.
Note When you run the 32-bit version of Windows Script Host by
using %systemroot%\syswow64\wscript.exe, the SharePoint VBScript accesses the
32-bit registry hive of Windows Server 2003 x64 Edition. Therefore, the
SPSSearch.Admin COM object can be
initialized.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
905854Â
(http://kbalertz.com/Feedback.aspx?kbNumber=905854/
)
The
prerequisites that are required to install SharePoint Portal Server 2003 Service Pack 2 on
a computer that is running Windows Server 2003 x64 Edition
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
| kberrmsg kbtshoot kbprb KB924040 |
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