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Error message when you try to install a 2007 Office suite or program: Path \\ServerName\ShareName is not available for installing

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 924744 - Last Review: October 15, 2007 - Revision: 1.4

Error message when you try to install a 2007 Office suite or program: "Path \\<ServerName\<ShareName> is not available for installing"

For a Microsoft Office 2003 version of this article, see 816950  (http://kbalertz.com/Feedback.aspx?kbNumber=816950/ ) .

SYMPTOMS

When you try to install a 2007 Microsoft Office suite or program to a network location, you receive one of the following error messages:
  • When you try to install the 2007 Office suite or program to network share
    Path \\ServerName\ShareName is not available for installing. Try another path.
  • When you try to install the 2007 Office suite or program to mapped network drive
    Network, CDROM, and RAM drives are not supported install paths. Choose a folder located on a fixed disk or removable drive.

CAUSE

This issue occurs because the 2007 Office Setup program does not support installing a 2007 Office suite or program to a network location.

WORKAROUND

To work around this issue, install the 2007 Office suite or program to a local hard disk.

APPLIES TO
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Basic 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
Keywords: 
kberrmsg kbtshoot kbexpertisebeginner kbprb KB924744
       

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