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Article ID: 925898 - Last Review: December 14, 2006 - Revision: 2.2
Error message when you try to open a Web site in FrontPage 2003 or to extend the site by using FrontPage 2002 Server Extensions: "Server Error: Error 5, Error in opening registry key"
Important This article contains information about how to modify the
registry. Make sure to back up the registry before you modify it. Make sure
that you know how to restore the registry if a problem occurs. For more
information about how to back up, restore, and modify the registry, click the
following article number to view the article in the Microsoft Knowledge Base:
256986Â
(http://kbalertz.com/Feedback.aspx?kbNumber=256986/
)
Description of the Microsoft Windows registry
You try to open a Web site in Microsoft Office FrontPage
2003. Alternatively, you try to extend the Web site by using Microsoft
FrontPage 2002 Server Extensions. When you do this, you may receive the
following error message:
Server Error: Error 5, Error in
opening registry key
\software\KeyName
This issue may occur if the permissions settings on the
HKEY_LOCAL_MACHINE\software\
registry
subkey are overwritten when a third-party application is
installed.
Warning Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These problems
might require that you reinstall your operating system. Microsoft cannot
guarantee that these problems can be solved. Modify the registry at your own
risk.
To resolve this issue, follow these steps:
- Run Regmon for Windows NT/9x.
To download Regmon,
visit the following Systernals Web site: Note Do not set any filters for Regmon. - Try to open a Web site in FrontPage 2003. Alternatively, try to extend the Web site by using FrontPage 2002 Server Extensions.
- When you receive the error message, click Capture in Regmon.
- Copy the results that you captured in Regmon, paste the results into
a Microsoft Excel worksheet, and then filter the results for the term "ACCESS DENIED."
- Note the account for which the
HKEY_LOCAL_MACHINE\software\
registry
subkey displays "ACCESS DENIED." - Click Start, click Run,
type regedit, and then click OK.
- Locate and then click the registry subkey that is mentioned
in step 5. On the Edit menu, click
Permissions.
- Select the account that is mentioned in step 5, and then
click to select the Allow check box for Read
permissions.
- Click OK.
The
third-party products that this article discusses are manufactured by companies
that are independent of Microsoft. Microsoft makes no warranty, implied or
otherwise, regarding the performance or reliability of these products.
APPLIES TO
- Microsoft Office FrontPage 2003
| kbexpertiseinter kbtshoot kbprb KB925898 |
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