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(926437) - Describes an issue that may occur because some programs may be using a file that is to be removed or updated. Provides a workaround.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 926437 - Last Review: April 25, 2007 - Revision: 1.4

You may be prompted to restart the computer after you remove a 2007 Office program or after you install an update

SYMPTOMS

You remove a 2007 Microsoft Office program from the computer. Alternatively, you install an update for a 2007 Office program. After you do this, you may be prompted to restart the computer. However, you might expect not to have to restart the computer.

CAUSE

This issue may occur because some programs may be using the file that is to be removed or updated. When another program is using the file, the file cannot be removed or updated. The file is removed or updated after you restart the computer.

For example, this issue may occur when any of the following programs are running on the computer:
  • Microsoft ActiveSync
  • Microsoft Office Communicator
  • Microsoft Office OneNote 2007

WORKAROUND

To work around this issue, restart the computer when you are prompted.

APPLIES TO
  • Microsoft Office Basic 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
Keywords: 
kbuninstall kbsetup kbtshoot kbexpertisebeginner kbprb KB926437
       

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