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Users experience problems when they try to use Internet Explorer or a shortcut to open an Access database if the database is already opened by a user

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 927844 - Last Review: October 14, 2009 - Revision: 2.0

Nothing happens or an hourglass appears when multiple users try to open an Access database (.mdb) by using Windows Explorer or a shortcut

On This Page

SYMPTOMS

When multiple users try to use Windows Explorer or a shortcut to open a Microsoft Access database that has already been opened by a user, the users experience one of the following symptoms:
  • Nothing occurs.
  • An hourglass appears for several seconds, and then nothing occurs.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Modify the shortcut

In the target of the shortcut, include the path of MSAccess.exe.

Method 2: Open the database in Access

Follow these steps:
  1. Start Microsoft Access.
  2. Open the database.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Access 2007
  • Microsoft Office Access 2003
  • Microsoft Access 2002 Standard Edition
  • Microsoft Access 2000 Standard Edition
Keywords: 
kbtshoot kbprb KB927844
       

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