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The save process takes from 20 to 40 minutes when you use Project Professional 2007 to save a Project file on a Project Server 2007 server

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 928306 - Last Review: September 18, 2011 - Revision: 4.0

The save process may take a while to finish successfully when you use Project Professional 2007 to save a project on a Project Server 2007 server

SYMPTOMS

When you use Microsoft Office Project Professional to save a project on a server that is running Microsoft Office Project Server, the save process may take a while to finish successfully.

Additionally, when you close the Project file and then try to reopen it, the file cannot be opened.

CAUSE

This issue occurs when you save a large Project file that contains lots of custom data. In this case, the Project file is not available until it is saved successfully on the Project Server.

MORE INFORMATION

You can view the Office Project file status when you view the Job Completion Status information on the Project Server 2007 server. To do this, follow these steps:
  1. On the Microsoft Office Project Web Access home page, click Server Settings.
  2. On the Server Settings page, click Manage Queue (Manage Queue Jobs for Project Server 2010) under Queue.
  3. On the Manage Queue Jobs page, expand Job Completion States, select Success on the Available Job States list, and then click Add.
  4. Click Refresh Status to update the Jobs Grid.
  5. When the Project file is successfully saved on the Project Server 2007 server, an entry that resembles the following entry appears in the Jobs Grid:
    Project Save from Project Professional Success 100% 

APPLIES TO
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Server 2007
  • Microsoft Project Professional 2010
  • Microsoft Project Server 2010
Keywords: 
kbtshoot kbexpertiseinter kbprb KB928306
       

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