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Article ID: 928426 - Last Review: January 4, 2007 - Revision: 1.1
Internet Explorer 7 may exit immediately when it includes an add-on and you start it in Windows XP or in Windows Server 2003
When Windows Internet Explorer 7 includes an add-on, Internet Explorer may exit immediately.
This problem may occur if an add-on conflicts with Internet Explorer.
To resolve this issue, start Internet Explorer with add-ons disabled. To do this, click
Start, click
Programs, point to
Accessories, point to
System Tools, and then click
Internet Explorer (No Add-ons).
If you start Internet Explorer with add-ons disabled, you may find that this resolves the issue. Then, you can locate and disable the add-on that conflicts with Internet Explorer. To do this, follow these steps:
- Start Internet Explorer.
- On the Tools menu, point to Manage Add-ons, and then click Enable or Disable Add-ons.
- In the Manage Add-ons dialog box, click an add-on.
-
Under Settings, click Enable, and then click OK.
- Restart Internet Explorer.
If the problem occurs, the add-on that you recently enabled conflicts with Internet Explorer. - Repeat steps 1 through 5 until you locate the add-on that conflicts with Internet Explorer. Then, disable the add-on.
APPLIES TO
- Windows Internet Explorer 7 for Windows Server 2003 IA64
- Windows Internet Explorer 7 for Windows Server 2003
- Windows Internet Explorer 7 for Windows XP
| kbtshoot kbexpertisebeginner KB928426 |
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