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Error message when you try to create a document library or a new site after you upgrade to Windows SharePoint Services 3.0: Unknown Error or Method not found

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 928830 - Last Review: May 14, 2007 - Revision: 1.4

Error message when you try to create a document library or a new site after you upgrade to Windows SharePoint Services 3.0: "Unknown Error" or "Method not found"

SYMPTOMS

Consider the following scenario. You remove Microsoft Windows SharePoint Services 3.0 Beta 2 from the computer. Then, you upgrade either to Microsoft Windows SharePoint Services 3.0 Beta 2 Technical Refresh (TR) or to the original release version of Microsoft Windows SharePoint Services 3.0. In this scenario, when you visit the Windows SharePoint Services 3.0 Central Administration site and then try to create a document library or a new site, you receive one or more of the following error messages:
  • Error message 1
    Unknown Error
  • Error message 2
    Method not found

CAUSE

This issue may occur if the computer that is running Windows SharePoint Services 3.0 Beta 2 is still accessed by clients during the upgrade process. In this situation, some of the .dll files that are located in the \Inetpub\wwwroot\wss\VirtualDirectories\1000\_app_bin folder are not upgraded successfully. Instead, the older versions of the .dll files are retained.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. At the command prompt, change to the following directory:
    \Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN
  3. At the command prompt, type the following command, and then press ENTER:
    stsadm.exe -o copyappbincontent

APPLIES TO
  • Microsoft Windows SharePoint Services 3.0
Keywords: 
kbtshoot kbexpertiseinter kbprb KB928830
       

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Sanjeev - sanjeev_mahajan NOSPAM-AT-NOSPAM hotmail.com Report As Irrelevant  
Written: 2/14/2007 11:07 AM
Hi, Thanks for the information. However, I am facing a different issue. We have Windows Server 2003 R2 Standard Edition SP1. We did a frest install of WSS 3.0 on this server. We then migrated one of the content databases from our previous WSS 2.0 implementation. Now, whenever I try to create a Document Library, I get the 'Unknown Error' but am able to create a site without any issues. Also, if I remote desktop to the server itself, I am able to create a document library! The issue happens only when I try to create a document library from outside using a DNS. Any ideas of what might be wrong? Thanks, Sanjeev