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A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computer

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Microsoft Knowledge Base Article

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Article ID: 929251 - Last Review: September 23, 2011 - Revision: 3.0

A High Definition (HD) audio device no longer plays audio files after a BIOS update on a Windows Vista-based computer

SYMPTOMS

A High Definition (HD) audio device may not play audio files after you update the BIOS on a Windows Vista-based computer.

CAUSE

This problem occurs because the BIOS update changes the pin configuration of the HD audio device.

RESOLUTION

To resolve this problem, you must reinstall the drivers for the HD audio device, and then restart the computer.

MORE INFORMATION

Related Information:

Troubleshooter: No audio in Windows (http://windows.microsoft.com/en-us/windows/help/no-sound-in-Windows)

Music and sound help with Windows 7 (http://windows.microsoft.com/en-us/windows7/help/music-sound)

APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Starter
Keywords: 
kbexpertisebeginner kbtshoot kbprb KB929251
       

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