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You cannot use SMS 2003 to scan a Windows XP Embedded device for software information

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 929282 - Last Review: June 18, 2008 - Revision: 3.0

You cannot use SMS 2003 to scan a Windows XP Embedded device for software information

Hotfix download is availableHotfix Download Available
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SYMPTOMS

After you install Microsoft Windows XP Embedded and Microsoft Systems Management Server (SMS) 2003 Advanced Client for XP Embedded on a device, you cannot do the following:
  • Connect to the Windows XP Embedded device by using Remote Assistance
  • Use SMS 2003 to scan the Windows XP Embedded device for software information

CAUSE

This problem occurs because the Group Policy Core Administration snap-in component and the Windows Management Instrumentation (WMI) Tools component are missing from the "SMS Advanced Client Prerequisites (Recommended)" macro. The "SMS Advanced Client Prerequisites (Recommended)" macro is contained in the Smsadvancedclient.sld file.

RESOLUTION

To resolve this problem, download and install SMS 2003 Advanced Client pre-requisites macro component for Windows XP Embedded. To download this component, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=A625D31E-D652-4FE0-9D2D-DF588AD93FEB&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=A625D31E-D652-4FE0-9D2D-DF588AD93FEB&displaylang=en)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
kbautohotfix kbfix kbqfe kbhotfixserver kbexpertiseinter KB929282
       

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