Microsoft Knowledge Base Email Alertz

Error message when you print or print preview an analysis that contains charts on the Optimizer page in Project Portfolio Server 2007: Access denied. You do not have enough privileges to complete this operation

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 929585 - Last Review: September 18, 2011 - Revision: 3.0

Error message when you print or print preview an analysis that contains charts on the Optimizer page in Project Portfolio Server 2007: "Access denied. You do not have enough privileges to complete this operation"

SYMPTOMS

In Microsoft Office Project Portfolio Server 2007, you print or print preview an analysis that contains charts on the Optimizer page in Microsoft Office Project Web Access. When you do this, you repeatedly receive the following error message:
Access denied. You do not have enough privileges to complete this operation.
This symptom occurs if the computer has Microsoft Office Excel 2007 installed.

Note Despite the error message, you can print or print preview the analysis.

CAUSE

This problem occurs because of the panel resize operation in Excel 2007.

WORKAROUND

To work around this problem, save the chart and the spreadsheet analysis on the Optimizer page (OptimizerSpreadsheet.aspx) in Project Web Access to Excel 2007. Then, open the file in Excel 2007 to print or print preview the chart and the spreadsheet analysis. To save the results of the Optimizer analysis to Excel 2007, follow these steps:
  1. On the Optimizer page, click File, point to Spreadsheet or Chart, and then click Save as.
  2. In the Save As dialog box, specify a name and a location for the file, and then click OK.
  3. In Excel 2007, open the .xls file that you saved in step 2, and then print or print preview the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Project Portfolio Server 2007
  • Microsoft Office Excel 2007
Keywords: 
kbexpertiseinter kbtshoot kberrmsg kbprb KB929585
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate