This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 post-Service Pack 2 hotfix package that is dated January 4, 2007.
This article describes the following items about the hotfix package:
- The issues that the hotfix package fixes.
- The prerequisites for installing the hotfix package.
- Whether you must restart your computer after you install the hotfix package.
- Whether the hotfix package is replaced by any other hotfix package.
- Whether you must make any registry changes.
- The files that the hotfix package contains.
Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
An Office 2003 program is started as an automated task or as a non-interactive user (service). When you try to start an Office 2003 program, the program does not start.
Additionally, you may experience one of the following symptoms:
- You receive the following error message:
There is not enough memory or disk space to run program.
- If the program does start, it starts briefly and then closes unexpectedly. You do not receive an error message when the program closes.
This issue may occur after an update that contains security update 923727 is installed. This security update is for Office 2003, and is dated October 10, 2006.
For more information about security update 923727, click the following article number to view the article in the Microsoft Knowledge Base:
923272Â
(http://kbalertz.com/Feedback.aspx?kbNumber=923272/
)
Description of the security update for Office 2003: October 10, 2006
To resolve this problem, apply this hotfix.
Note You do not have to apply this hotfix if you do not run Office as an automated task or as a service.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
This hotfix package is a post Office 2003 Service Pack 2 hotfix package. To install the hotfix package, you must have Office 2003 Service Pack 2 installed.
For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
870924Â
(http://kbalertz.com/Feedback.aspx?kbNumber=870924/
)
How to obtain the latest service pack for Office 2003
Restart information
You do not have to restart your computer after you apply this hotfix package.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Download information
Collapse this tableExpand this table
| File name | File version | File size | Date | Time |
|---|
| Office2003-kb930358-glb.exe | 11.0.8122.0 | 5,563,200 | 04-Jan-2007 | 17:50 |
Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
| File name | File size | Date | Time |
|---|
| Mso.msp | 8,747,520 | 04-Jan-2007 | 17:49 |
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
| File name | File version | File size | Date | Time |
|---|
| Mso.dll | 11.0.8122.0 | 12,257,032 | 27-Dec-2006 | 21:18 |
Additional notes
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
-
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates