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Article ID: 932004 - Last Review: March 15, 2007 - Revision: 1.3
Error message when you try to upgrade a computer that is running Windows XP to Windows Vista: "The legacy OS does not meet the software update requirements: 'Service Pack 2 for Windows XP'"
When you try to upgrade a computer that is running Microsoft Windows XP to Windows Vista, you cannot select the
Upgrade option. Also, you receive the following error message in the
Install Windows dialog box:
Upgrade has been disabled
- The legacy OS does not meet the software update requirements: "Service Pack 2 for Windows XP"
This problem occurs because Windows XP Service Pack 2 is not installed.
To resolve this problem, follow these steps:
- Exit the Windows Vista installation process.
- Install Windows XP Service Pack 2. To do this, visit the following Windows Update site:
- Restart the Windows Vista installation process.
APPLIES TO
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Ultimate
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Home Basic 64-bit Edition
- Windows Vista Home Premium 64-bit Edition
- Windows Vista Ultimate 64-bit Edition
- Windows Vista Business 64-bit Edition
- Windows Vista Enterprise 64-bit Edition
- Windows Vista Starter
| kbexpertisebeginner kbtshoot kbprb KB932004 |
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