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Article ID: 933347 - Last Review: December 4, 2007 - Revision: 2.3
Error message when you try to open or to save a 2007 Office document by using an earlier version of an Office program: "This file was created by a newer version of Microsoft <program>"
This article is intended for a beginning to intermediate computer user.
You may find it easier to follow the steps if you print this article first.
You try to open or to save a 2007 Microsoft Office document by using an earlier version of a Microsoft Office program, such as Microsoft Office Word 2003 or Microsoft Excel 2002. When you do this, you may receive one of the following error messages:
This file was created by a newer version of Microsoft Excel. Do you want to download a compatibility pack so that you can work with this file?
This file was created by a newer version of Microsoft PowerPoint. Do you want to download a compatibility pack so that you can work with this file?
This file was created by a newer version of Microsoft Word. Do you want to download a compatibility pack so that you can work with this file?
Method 1: Install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats when you are prompted
To do this, follow these steps:
- Open or save the 2007 Office document.
- When you are prompted to download the Compatibility Pack, click Yes.
- After the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Web page opens, click Download.
- Click Run.
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- Click Run when you are prompted to run the software.
- Click to select the Click here to accept the Microsoft Software License Terms check box, and then click Continue.
- Click OK.
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- When the Compatibility Pack is installed, click OK.
Method 2: Download and then install the Compatibility Pack
To do this, follow these steps:
- Visit the following Microsoft Web site:
- After the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Web page opens, click Download.
- Click Run.
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- Click Run when you are prompted to run the software.
- Click to select the Click here to accept the Microsoft Software License Terms check box, and then click Continue.
- Click OK.
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- When the Compatibility Pack is installed, click OK.
For more information about the Compatibility Pack, click the following article numbers to view the articles in the Microsoft Knowledge Base:
924074Â
(http://kbalertz.com/Feedback.aspx?kbNumber=924074/
)
How to use earlier versions of Excel, PowerPoint, and Word to open and save files from 2007 Office programs
919026Â
(http://kbalertz.com/Feedback.aspx?kbNumber=919026/
)
Error message when you try to open or to save a 2007 Office document: "Do you want to download a compatibility pack so that you can work with this file"
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Word 2003
- Microsoft Office XP Professional Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Excel 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
| kbsavefile kbopenfile kbconversion kberrmsg kbexpertisebeginner atdownload kbtshoot kbceip KB933347 |
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