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(934072) - Describes an issue where you are repeatedly asked to update Windows Installer to version 3.1 v2 when you are installing ProClarity Desktop Professional.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 934072 - Last Review: May 17, 2007 - Revision: 1.0

You are prompted to update Windows Installer again when you install ProClarity Desktop Professional 6.3 or ProClarity Desktop Professional 6.2 after you update Windows Installer

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SYMPTOMS

Consider the following scenario. When you install Microsoft ProClarity Desktop Professional 6.3 or ProClarity Desktop Profession 6.2, you are prompted to update Microsoft Windows Installer to version 3.1 v2. You update Windows Installer and then restart the computer. In this scenario, you are prompted to update Windows Installer again when you try to install ProClarity Desktop Professional. This behavior repeats infinitely.
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CAUSE

This issue occurs because ProClarity Desktop Professional does not correctly synchronize the status of Windows Installer with the operating system.
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WORKAROUND

To work around this issue, run the Setup.exe file in the following folder:
InstallationPackLocation\Desktop Install\Install
Note InstallationPackLocation represents the location of the installation source files.
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STATUS

This issue is being investigated.
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MORE INFORMATION

On a computer that is not running Windows Vista, you can download and install Windows Installer 3.1 v2 and Microsoft Core XML Services (MSXML) 6.0 separately to make sure that these two programs are installed correctly. For more information, visit the following Microsoft Web sites:
Microsoft Core XML Services (MSXML) 6.0
http://www.microsoft.com/downloads/details.aspx?familyid=993c0bcf-3bcf-4009-be21-27e85e1857b1 (http://www.microsoft.com/downloads/details.aspx?familyid=993c0bcf-3bcf-4009-be21-27e85e1857b1)

Windows Installer 3.1 Redistributable (v2)
http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c (http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c)
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APPLIES TO
  • Microsoft ProClarity Desktop Professional 6.3
  • ProClarity Desktop Professional 6.2
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Keywords: 
kbtshoot kbprb kbexpertiseinter KB934072
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kevin herbert - kjsdad NOSPAM-AT-NOSPAM hotmail.com Report As Irrelevant  
Written: 10/12/2007 12:38 PM
The answer above works but not if you are using daemon tools hooking to the iso it asks for disk 1 over and over again... copy the contents of the is image to disk and run the setup and it will work. I need to do this to get my excel addins to install.



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