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Article ID: 934588 - Last Review: May 14, 2007 - Revision: 1.1
Error message when you try to use a dial-up connection in Windows Internet Explorer 7 on a Windows Vista-based computer: "Cannot write to the telephone book"
On a Windows Vista-based computer, you try to connect to a network by using a dial-up connection in Windows Internet Explorer 7. However, you may receive an error message that resembles the following:
Cannot write to the telephone book.
Error 624 : Telephone book file cannot be updated.
The dial-up connection attempt is unsuccessful.
This behavior occurs if Internet Explorer 7 is running in protected mode. Specifically, this behavior occurs because some registry subkeys are restricted when you enable protected mode in Internet Explorer 7.
Note By default, protected mode is enabled in Internet Explorer 7.
To work around this behavior, start the dial-up connection before you start Internet Explorer 7. To do this, follow these steps:
- Click Start
Collapse this imageExpand this image
- Click Set up a connection or network.
- Click Set up a dial-up connection, and then click Next.
- Type the necessary information for the dial-up connection, and then complete the connection.
- After the dial-up connection is active, start Internet Explorer 7.
APPLIES TO
- Windows Internet Explorer 7 in Windows Vista
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Ultimate
- Windows Vista Enterprise 64-bit Edition
- Windows Vista Home Premium 64-bit Edition
- Windows Vista Ultimate 64-bit Edition
- Windows Vista Business N 64-bit Edition
- Windows Vista Home Basic N 64-bit Edition
| kbharmony kbtshoot kbexpertisebeginner kbnetwork KB934588 |
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