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Article ID: 936541 - Last Review: November 29, 2007 - Revision: 2.2
Exchange services do not start after you install Windows Server 2003 Service Pack 2
After you install Microsoft Windows Server 2003 Service Pack 2 (SP2) on a server, the following services do not start:
- Microsoft Exchange Information Store service
- Microsoft Exchange Transport service
Additionally, you may receive the following error message when you start the server:
Error 1068: The dependency service or group failed to start
This problem occurs after you install Windows Server 2003 SP2 on a server that is running the following products:
- Microsoft Exchange Server 2007
- Microsoft Forefront Security for Exchange Server
- Microsoft Windows SharePoint Services 3.0
To resolve this problem, download and install Update Rollup 1 for Microsoft Forefront Security for Exchange Server.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
936831Â
(http://kbalertz.com/Feedback.aspx?kbNumber=936831/
)
Description of Hotfix Rollup 1 for Microsoft Forefront Security for Exchange Server
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The following error message is logged in the Antigen Program Log.txt file:
ERROR: DsBind failed 1355
Description of fix: Antigen will now pass the domain controller name to
DsBind instead of to a NULL value. This will enable Microsoft Antigen and Exchange 2007 to start correctly.
APPLIES TO
- Microsoft Exchange Server 2007 Enterprise Edition
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Forefront Security for Exchange Server
- Microsoft Windows SharePoint Services 3.0, when used with:
- Microsoft Windows Server 2003 Service Pack 2
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