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(936883) - Describes a problem that occurs when you view the file properties for an ActiveX control in the Downloaded Program Files folder in Internet Explorer 7, and the Size (bytes) field displays the file size as Damaged. Includes a hotfix.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 936883 - Last Review: May 14, 2008 - Revision: 2.1

FIX: The "Size (bytes)" field displays the file size as Damaged when you view the file properties for an ActiveX control in Internet Explorer 7

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

On This Page

SYMPTOMS

Consider the following scenario. You download an ActiveX control. You view the file properties for the control in the Downloaded Program Files folder. You click the Dependency tab in the Properties dialog box. In this scenario, the Size (bytes) field may not display the file size in bytes. Instead, the Size (bytes) field displays the file size as Damaged. This problem occurs if Windows Internet Explorer 7 is installed on the computer.

Note By default, the downloaded ActiveX controls are stored in the C:\WINDOWS\Downloaded Program Files folder when you install the control.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://kbalertz.com/Feedback.aspx?kbNumber=935791/ ) How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 Service Pack 2, Itanium-based versions

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Occache.dll7.0.6000.20593261,12009-May-200708:51IA-64
Woccache.dll7.0.6000.20593102,40009-May-200708:51x86

Windows Server 2003 Service Pack 2, x64-based versions

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Occache.dll7.0.6000.20593151,04009-May-200708:52x64
Woccache.dll7.0.6000.20593102,40009-May-200708:52x86

Windows Server 2003 Service Pack 2, x86-based versions

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Occache.dll7.0.6000.20593102,40009-May-200720:07x86

Windows XP Service Pack 2, x86-based versions

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Occache.dll7.0.6000.20593102,40009-May-200713:30x86
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Occache.dll7.0.6000.20593102,40009-May-200713:30x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

APPLIES TO
  • Windows Internet Explorer 7 for Windows XP
  • Windows Internet Explorer 7 for Windows Server 2003
  • Windows Internet Explorer 7 in Windows Vista
Keywords: 
kbautohotfix kbvistasp1fix kbhotfixserver kbpubtypekc kbqfe kbfix KB936883
       

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