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Article ID: 936906 - Last Review: October 31, 2007 - Revision: 1.1
Error message in the WUSSyncXML.log file when the Inventory Tool for Microsoft Updates tries to synchronize and to download software updates: "Error retrieving object PackageID"
The Inventory Tool for Microsoft Updates (ITMU) is installed on a Microsoft Systems Management Server (SMS) 2003 site server. The SMS site server synchronizes with the Microsoft update Web site and tries to download the latest software updates. However, the software update stops responding, and you receive an error message that resembles following in the WUSSyncXML.log
file:
1/1/1601 12:00:00 AM 37316 (0x91C4) UpdateWUSCatalog(11:45:24): Connected to \\computer_name\root\sms Software Updates Scan Helper
1/1/1601 12:00:00 AM 37316 (0x91C4) UpdateWUSCatalog(11:45:24): Connected to \\computer_name\root\sms\site_D70 Software Updates Scan Helper
1/1/1601 12:00:00 AM 37316 (0x91C4) UpdateWUSCatalog(11:45:24): error 0x80041002, Not found, Error retrieving object PackageID=PackageID
This issue typically occurs if one or both of the following conditions are true:
To resolve this issue, use one of the following methods, as appropriate for your situation.
Method 1
Install the SMS 2003 Advanced Client on both the computer that is running SQL Server and on the SMS 2003 site server computer.
Method 2
Add the
SMS site server to the SMS_SiteSystemToSQLConnection_
sitecode group on the computer that is running SQL Server. To do this, follow these steps:
- Click Start, point to Administrative Tools, and then click Active Directory Users and Computers.
- In the Active Directory Users and Computers MMC snap-in, expand DomainName, and then click Users.
- In the details pane, double-click SMS_SiteSystemToSQLConnection_SiteCode.
- Click the Members tab, and then click Add.
- In the Select Users, Contacts, Computers, or Groups dialog box, click Object type, make sure that the Computers check box is enabled, and then click OK.
- In the Enter the object names to select box, type the name of the SMS site server, click Check Names to verify the name, and then click OK two times.
APPLIES TO
- Microsoft Systems Management Server 2003
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