You cannot synchronize a Microsoft Windows Mobile-based device by using Microsoft ActiveSync 4.
x.
This problem occurs when companies enforce policies that allow only one network interface on their desktops computers. ActiveSync 4.
x uses Remote Network Driver Interface Specification (RNDIS) to communicate with Windows Mobile 5.0-based devices when they are connected to desktop computers. Because the RNDIS connection comes up as a network interface, you cannot use RNDIS with Windows Mobile 5.0-based devices.
To resolve this problem, disable the
Enable advanced network functionality setting on the device.
Windows Mobile-based Smartphone devices or Windows Mobile Standard
devices
To disable this setting on a Windows Mobile-based Smartphone device or on a Windows Mobile Standard device, follow these steps:
- Click Start, click Settings, click More, and then click Data Connections.
- Click USB to PC.
Note You may have to click More to view the USB to PC setting. - Click to clear the Enable advanced network functionality check box.
Note If you cannot locate these settings on your device, contact the mobile operator.
Windows Mobile-based Pocket PCs, Windows Mobile Professional
devices, and Windows Mobile Classic devices
To disable this setting on a Windows Mobile-based Pocket PC, Pocket PC Phone Edition, on a Windows Mobile Professional
device, or on a Windows Mobile Classic device, follow these steps:
- Tap Start, tap Settings, and then tap the Connections tab.
- Tap USB to PC, and then tap to clear the Enable advanced network functionality check box.
Note If you cannot locate these settings on your device, contact the mobile operator.
A network adapter is a piece of computer hardware that helps computers communicate in a network environment. Currently, most computers have a network interface that is built into the motherboard. An additional network adapter is not needed.
RNDIS is a specification for network devices on dynamic Plug and Play I/O buses such as the universal serial bus (USB). ActiveSync 4.
x uses RNDIS to communicate with Windows Mobile 5.0-based devices.
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Visit our
Windows Phone Forums
(http://social.microsoft.com/Forums/en-us/category/windowsmobile/)
for more helpful hints and ideas.