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Error message when you import a Microsoft Money file into Accounting Professional 2007 or into Accounting Express 2007: Authentication failed

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 939651 - Last Review: September 10, 2011 - Revision: 5.0

Error message when you import a Microsoft Money file into Accounting Professional or into Accounting Express "Authentication failed"

SYMPTOMS

When you try to import a Microsoft Money file into Microsoft Office Accounting Professional or into Microsoft Office Accounting Express, you receive the following error message:
Authentication failed.


Note The Microsoft Money file is a .mny file.

CAUSE

This problem occurs because you typed an incorrect password when you tried to import the Microsoft Money file.

WORKAROUND

To resolve this problem, follow these steps:
  1. In the Start-Microsoft Office Accounting page, click Import data from Microsoft Money.
  2. Click Browse, and then locate the Microsoft Money file that you want to import.
  3. Sign in by using your original Windows Live ID credentials.
    Note If you have problems signing in online, you can select the option to sign in to Money in "offline" mode.
  4. On the File menu, click Password Manager.
  5. Remove the existing Windows Live ID. Follow the steps that appear on the screen.

If you want to remove the data on the MSN Money servers that is linked to this old Windows Live ID, select the option to do so.

APPLIES TO
  • Microsoft Office Accounting Professional 2007
  • Microsoft Office Accounting Express 2007
Keywords: 
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