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FIX: You cannot click to select some check boxes when you try to install BizTalk Accelerator for SWIFT 2.3 on a server that has BizTalk Server 2006 installed

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Microsoft Knowledge Base Article

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Article ID: 940501 - Last Review: June 2, 2008 - Revision: 2.0

FIX: You cannot click to select some check boxes when you try to install BizTalk Accelerator for SWIFT 2.3 on a server that has BizTalk Server 2006 installed

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SYMPTOMS

When you try to install Microsoft BizTalk Accelerator for SWIFT 2.3 on a server that has Microsoft BizTalk Server 2006 installed, you cannot click to select the following check boxes in the Microsoft BizTalk Accelerator for SWIFT 2.3 Installation Wizard dialog box:
  • A4SWIFT Components
  • Message Repair and Reconciliation
This issue occurs if the following conditions are true:
  • The user account that you use to install BizTalk Accelerator for SWIFT 2.3 is in a parent domain.
  • The BizTalk groups are in a child domain.

CAUSE

This issue occurs because the BizTalk Accelerator for SWIFT 2.3 installation wizard cannot validate the membership of users who are already in the BizTalk groups.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next BizTalk Accelerator for SWIFT 2.3 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have BizTalk Server 2006 installed to apply this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

File information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Swiftconfig.dll2.3.2019.0117,76807-Sep-200710:28x86
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

How to apply the hotfix

To apply this hotfix, follow these steps:
  1. Create a temporary user account in the child domain or on the local server, depending on the environment. You must create this account where the BizTalk groups exist. Also, make sure that the temporary user account is different from the existing parent domain user account. If the user account is the same, the same behavior continues to occur.
  2. Add the user to the BizTalk groups.
  3. Log on to the server by using the temporary user account.
  4. Install BizTalk Accelerator for SWIFT 2.3 and BizTalk Accelerator for SWIFT 2.3 Service Pack 1. Then log off the account.
  5. Log on to the server by using a user account that already exists in the parent domain.

    Note The user must be in the BizTalk groups and in the SWIFT group.
  6. Install the hotfix.

    Note The hotfix updates the SWIFTConfig.dll file from version 2.3.2009.0 to version 2.3.2019.0. By default, the SWIFTConfig.dll file is in the following location:
    C:\Program Files\Microsoft BizTalk Accelerator for SWIFT
  7. Configure BizTalk Accelerator for SWIFT 2.3.
  8. Remove the temporary user account.

    Note When you want to install a new service pack or a message pack, you must use a temporary user account as described in step 1. You can also use the temporary user account to install Message Pack 2006 or Message Pack 2007 before you remove the temporary user account. Additionally, you can create a new temporary user account when you want to install another new service pack or another message pack.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Developer Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Accelerator for SWIFT 2.3 Standard Edition
  • Microsoft BizTalk Accelerator for SWIFT 2.3 Enterprise Edition
Keywords: 
kbfix kbpubtypekc kbqfe kbexpertiseadvanced kbhotfixserver KB940501
       

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