Microsoft Knowledge Base Email Alertz

You receive a Doctor Watson error message when you try to print an invoice in Accounting Professional 2007, in Accounting Express 2007, or in Small Business Accounting 2006

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 940511 - Last Review: September 10, 2011 - Revision: 2.0

You receive a Doctor Watson error message when you try to print an invoice in Accounting Professional, in Accounting Express, or in Small Business Accounting 2006

SYMPTOMS

When you try to print an invoice in Microsoft Office Accounting Professional, in Microsoft Office Accounting Express, or in Microsoft Office Small Business Accounting 2006, you receive a Doctor Watson error message. Additionally, the following error message is logged in the error logs:
Unable to cast COM object of type 'Microsoft.BusinessSolutions.SBA.Interop.Word.ApplicationClass' to interface type 'Microsoft.BusinessSolutions.SBA.Interop.Word._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020970-0000-0000-C000-000000000046}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).

CAUSE

This problem occurs if Microsoft Office Word is corrupted.

RESOLUTION

To resolve this problem, use the "Detect and Repair" tool in the Add or Remove Programs item in Control Panel. Or, run the Office Diagnostics component in a Microsoft Office program. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
924611  (http://kbalertz.com/Feedback.aspx?kbNumber=924611/ ) How to install and to repair 2007 Office features
924614  (http://kbalertz.com/Feedback.aspx?kbNumber=924614/ ) How to use the repair process in the 2007 Office programs
822238  (http://kbalertz.com/Feedback.aspx?kbNumber=822238/ ) How to understand the repair feature in Office 2003 and in Office XP

APPLIES TO
  • Microsoft Office Accounting Express 2008
  • Microsoft Office Accounting Professional 2008
  • Microsoft Office Accounting Express 2007
  • Microsoft Office Accounting Professional 2007
Keywords: 
kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB940511
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate