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Article ID: 940790 - Last Review: May 6, 2009 - Revision: 4.0
You cannot use the "Password to Open" feature or the "Password to Modify" feature in Office when you use a mandatory profile to log on to the computer
When you use a mandatory profile to log on to a computer, you cannot use the "Password to Open" feature or the "Password to Modify" feature in Microsoft PowerPoint 2002, in PowerPoint 2003, and in PowerPoint 2007.
This problem occurs because Microsoft Office does not control how the mandatory profile manages the encryption. When you use a mandatory profile to log on to a computer, you do not have permission to access the encryption provider needed by Microsoft Office to encrypt the document.
This problem does not occur in Microsoft Word 97 or in Microsoft Word 2000.
Note Microsoft Word documents use Office-proprietary encryption technology that helps protect Word documents.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about why you cannot access Microsoft encrypted file systems, click the following article number to view the article in the Microsoft Knowledge Base:
243850Â
(http://kbalertz.com/Feedback.aspx?kbNumber=243850/
)
Cannot gain access to Microsoft encrypted file systems
For more information about changes in encryption file properties in Microsoft Office 2003 and in Microsoft Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
290112Â
(http://kbalertz.com/Feedback.aspx?kbNumber=290112/
)
Changes in encryption file properties in Office 2003 and Office 2002
For more information about why cryptographic keys and certificates cannot be used with mandatory profiles, click the following article number to view the article in the Microsoft Knowledge Base:
264732Â
(http://kbalertz.com/Feedback.aspx?kbNumber=264732/
)
Cryptographic keys and certificates cannot be used with mandatory profiles
APPLIES TO
- Microsoft Office PowerPoint 2007
- Microsoft Office PowerPoint 2003
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft Office Excel 2003
- Microsoft Office Excel 2007
| kbexpertiseinter kbtshoot kbprb KB940790 |
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